How do I request a ride?
Open the app, confirm your pickup and destination, review the fare or estimated fare shown for the trip, then confirm the request.
Can my final charge change?
Yes. A charge can change if the route, waiting time, stops, or destination differ materially from the original request.
What if I cancel after a Driver is already on the way?
You may be charged a cancellation fee when a Driver has already committed time or distance to your request.
How do I report a trip issue?
Use the in-app help or support entry point for the trip and include the trip date, issue type, and any safety details that matter.