Best Way To Reach Support
Use the in-app rideshare help flow whenever possible so the support team receives the correct trip, payment, and account context.
Include These Details
- trip date and approximate time
- issue type
- receipt or payout reference if relevant
- safety context if immediate review is needed
Urgent Safety Cases
If the situation is urgent or involves immediate physical risk, contact public emergency services first and then use the in-app safety flow.